COVID-19: Travelling Through London International

NOTICE: Effective April 20, 2020 at noon, The Government of Canada is asking that all travellers have a removable non-medical mask or face covering large enough to cover their mouth and nose during their travel through Canadian airports and in-flight.

For more information on face mask requirements, please visit:


The safety of our passengers and employees is our top priority. We're working closely with the Public Health Agency of Canada (PHAC), who is leading Canada's public health response to COVID-19, and Canada Border Services Agency (CBSA), the agency responsible for facilitating the flow of legitimate travellers and trade into and out of Canada.

The risk will vary between and within communities, but given the increasing number of cases in Canada, the risk to Canadians is considered high.

As part of a robust plan to address COVID-19, PHAC has implemented measures in collaboration with CBSA at a number of Canadian airports.


To support the safety of passengers and employees, London International has coordinated with the Airport maintenance provider to increase cleaning measures. Hand sanitizing units are located throughout the terminal. Signage with tips for health precautions when travelling has been posted in washrooms and on digital screens.


It is important for all travellers to:

  • Self-isolate for 14 days after your return from travel outside of Canada.
    Some provinces and territories may have specific recommendations for certain groups such as health care workers.
  • Monitor your health for fever, cough or difficulty breathing.
  • Wash your hands often for 20 seconds and cover your mouth and nose with your arm when coughing or sneezing.
  • Telehealth Ontario phone lines are open 24 hours a day by calling 1-866-797-0000.


Human coronaviruses cause infections of the nose, throat and lungs. They are most commonly spread from an infected person through:

  • Respiratory droplets generated when you cough or sneeze
  • Close, prolonged personal contact, such as touching or shaking hands
  • Touching something with the virus on it, then touching your mouth, nose or eyes before washing your hands

Current evidence suggests person-to-person spread is efficient when there is close contact.

If you have travelled to an at-risk area

If you have travelled in the last 14 days, limit your contact with others for 14 days, starting the day you began your journey to Canada. This means self-isolate and stay at home. Contact the public health authority in your province or territory within 24 hours of arriving in Canada for advice.

If you have COVID-19, reduce contact with others

If you are sick, the following steps will help to reduce contact with others:

  • Stay at home and self-isolate (unless directed to seek medical care).
  • If you must leave your home, wear a mask or cover your mouth and nose with tissues, and maintain a 2-metre distance from others.
  • Avoid individuals in hospitals and long-term care centres, especially older adults and those with chronic conditions or compromised immune systems.
  • Avoid having visitors to your home.
  • Cover your mouth and nose with your arm when coughing and sneezing.
  • Have supplies delivered to your home instead of running errands - supplies should be dropped off outside to ensure a 2-metre distance.

Please visit the PHAC Website for more detailed information, the link is provided below in the "Useful Links" section.


Please note that the Canada Border Services Agency (CBSA) is responsible for screening inbound passengers that travel through our airport. Any questions pertaining to the screening process should be directed to the CBSA. Please refer to their website for more detailed information. This link can be found below in "Useful Links".

As the lead agency responsible for the response to COVID-19, PHAC is your best resource for the most up to date information on COVID-19.

The most up-to-date information on COVID-19 can be found at PHAC's website. Visit

Please consult the destination page on for the latest travel advice:

Stay in the know by following PHAC's twitter feed. Visit